
Prospecting efficiency
AI Prospector surfaced qualified prospects faster, helping McMillan focus on higher-value conversations.
Increase response rate
360AI’s multi-channel outreach across direct email, WhatsApp and social increased response rates by 5x.
Candidate rediscovery
AI Reviver helped McMillan rediscover relevant contacts and opportunities already within its database.
As a specialist consultancy and executive search business, McMillan needed to grow its business development activity while maintaining the quality, authenticity and personal approach that defines its brand.
The key challenges included:
McMillan adopted 360AI to strengthen its business development, refresh its database and support executive search activity through AI Prospector, AI Reviver and AI Headhunter.
The platform helped McMillan identify better-fit opportunities, improve the quality of its contact data and focus more time on high-value conversations.
Qualified prospect discovery: 360AI’s AI Prospector helped McMillan identify companies and decision-makers aligned with its development solutions, consulting expertise and executive search services.
Sharper targeting: Instead of relying on broad or generic prospect lists, McMillan could focus on organisations with clearer commercial relevance and stronger potential fit.
Improved pipeline quality: AI-assisted prospecting helped surface more meaningful business development opportunities, giving the team a stronger foundation for outreach.
More relevant engagement: By identifying the right people, sectors and business contexts, McMillan could approach prospects with more specific, constructive and commercially useful messaging.
Targeted executive search support: 360AI’s AI Headhunter helped McMillan identify and assess relevant senior-level professionals for executive search assignments.
Stronger candidate discovery: The platform supported search activity by surfacing qualified profiles that matched the requirements of specific roles, sectors and leadership needs.
Improved outreach readiness: Better contact data and candidate intelligence helped McMillan move faster from research to meaningful engagement.
Specialist search support: For high-value or hard-to-fill roles, AI Headhunter gave McMillan an additional layer of search capability while preserving the judgement and personal insight central to its approach.
Database clean-up: 360AI’s AI Reviver helped McMillan clean, update and strengthen existing contact and company records.
Refreshed contact intelligence: Outdated details could be reviewed and enriched, giving McMillan a clearer view of who to contact, where they worked and how relevant they remained.
Better use of existing data: Instead of treating older records as inactive or unreliable, McMillan could revive useful relationships and uncover fresh opportunities from its existing network.
Reduced administrative work: Automated database refresh reduced the manual burden of checking records, updating contact details and qualifying old data.
Commercially relevant insights: 360AI helped McMillan focus on the business issues, people challenges and organisational contexts most likely to benefit from its services.
More informed conversations: Better prospect and contact intelligence enabled the team to enter discussions with clearer context and stronger commercial relevance.
Human-led, AI-supported delivery: The platform supported McMillan’s relationship-led model by removing low-value research work and allowing more time for direct, constructive client engagement.
Alignment with McMillan’s values: Rather than encouraging generic outreach, 360AI helped McMillan stay focused on authentic, useful and accountable conversations.
Less manual research: AI Prospector reduced the time spent identifying relevant companies, contacts and opportunities.
Cleaner data foundation: AI Reviver improved confidence in existing records, making business development activity more efficient and better targeted.
Faster opportunity qualification: McMillan could more quickly distinguish between low-value contacts and prospects worth pursuing.
More time for high-value work: With less time spent on administration and research, the team could focus on consulting, coaching, client conversations and executive search delivery.
Using 360AI helped McMillan strengthen its business development and executive search activity in several key ways: